We know that making an insurance claim can come at a very difficult time for you and your loved ones.
To help make the process as straightforward as we can, we’ve created a series of claims handbooks for claimants and beneficiaries.
These handbooks are designed to help you better understand the process for making a claim, including the key steps and what you’ll need to do. They also answer some of the more commonly asked questions about the claims process.
These videos give a brief overview of the claims process and how it works for each of these types of claims. And as always, if you have any questions about making a claim, our team is here to help.
For any number of reasons there may be times when you need additional support and assistance. We’re here for you, and there’s a range of ways we can help.
For any number of reasons there may be times when you need additional support and assistance. We’re here for you, and there’s a range of ways we can help.
| We acknowledge all First Peoples of the beautiful lands on which we live and work, and their enduring knowledge and connections to Country. We honour the wisdom of and pay respect to Elders past and present. |  |  |