We’ve made some security improvements to the way you access your online account. From the 4th of December 2024, all current users will be required to activate their online account for the new security protocols to apply.
Please refer to the FAQs below for assistance to re-activate your account or contact our Service Centre on 1300 655 002 between 8.30am and 6.00pm Monday to Friday (Australian Eastern Time).
If you experience any technical issues reactivating your account, please clear your browser’s cache / browsing data and try again.