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We’re number #1 for member satisfaction

Super | | 2 min read

Member satisfaction results


According to the latest Roy Morgan research, Catholic Super has the highest member satisfaction rating among industry funds.

Our members rated us 78.5% for satisfaction, well ahead of the industry fund average of 67.6%.

That means a lot to us. We’re here to help each and every member get the most out of their retirement. A result like this is a vote of confidence and we’d like to extend our thanks to all our members for your continued support, especially during these difficult times. 

A deeper dive

The survey results were based on responses from over 15,000 people across the superannuation spectrum, and are contained in a newly released report from Roy Morgan, ‘Superannuation Satisfaction: Satisfaction with Financial Performance of Superannuation in Australia’.

The report noted that the highest average satisfaction came from members of public sector funds (75.7%), while retail funds trailed the list. Indeed, people with retail funds run by the big 4 banks (ANZ, CBA, NAB and Westpac) reported average satisfaction scores of 61.4%.

Roy Morgan CEO Michele Levine said the coronavirus pandemic, the associated drop in average super balances in early 2020, and the government stimulus plans that followed (such as early access) meant people were looking more closely at their super than ever before. “Together these factors focused people’s attention on their superannuation, and their funds’ performance, to a degree that’s unusual, especially for those who are nowhere near retirement.”

Any figures quoted are correct at the time of writing but may be subject to change.

Authorised by Togethr Trustees Pty Ltd (ABN 64 006 964 049; AFSL 246383) ('Trustee') the trustee of the Equipsuper Superannuation Fund (ABN 33 813 823 017). Catholic Super is a division of the Equipsuper Superannuation Fund (ABN 33 813 823 017). Financial advice services may be provided to members by the trustee's related entity. 

Togethr Financial Planning Pty Ltd (ABN 84 124 491 078; AFSL 455010). The information contained herein is general information only. It has been prepared without taking into account your personal investment objectives, financial situation, or needs. It is not intended to be, and should not be, construed in any way as investment, legal or financial advice. Please consider your personal position, objectives, and requirements before taking any action. Past performance is not a reliable indicator of future performance.

© 2020 Togethr Trustees Pty Ltd. For further information please our contact our Service Centre on 1300 655 002 or visit our website: csf.com.au.

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